Play Smart.
Bet Responsibly with ckok.

Our Commitment to Responsible Gaming

At ckok, responsible gaming is not a checkbox — it is a core part of how we operate. We are Bangladesh's trusted online betting and gaming platform, and with that trust comes a genuine obligation to protect every player who visits ckok.ws. Whether you enjoy cricket betting on BPL and IPL matches, live casino tables, or spinning the reels on our slots, we want every session to be entertaining, controlled, and within your personal comfort zone.

Our responsible gaming framework is built around three principles: awareness, access to tools, and ongoing support. We want you to understand your own gambling habits, give you practical controls to manage your play, and ensure that help is always available if things start to feel out of balance. This page explains everything ckok offers to support those goals.

Gambling, like any leisure activity, carries risks when it is not approached mindfully. ckok encourages all players — whether you're a casual weekend bettor in Dhaka or a regular cricket fan in Chittagong — to set clear personal boundaries before each session, treat any losses as the cost of entertainment rather than money to be recovered, and never bet money that is earmarked for essential living expenses such as rent, food, or family obligations.

Player Safety Tools

ckok provides a comprehensive suite of player safety tools designed to give you meaningful control over your gambling activity. These tools are available directly through your account and can be updated or activated by contacting our support team at [email protected]. No tool requires external approval — they take effect promptly once requested.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is often not immediately obvious — even to the person experiencing it. Being aware of the warning signs is the first step toward taking positive action. The following behaviours may indicate that gambling has moved beyond healthy entertainment and is starting to cause harm.

Recognising these signs — in yourself or in someone close to you — is a sign of strength, not weakness. If any of the above apply to you, we encourage you to contact ckok's support team or use our self-exclusion tool immediately. You can also reach us at [email protected] for confidential guidance.

Self-Assessment Questionnaire

The following questions are adapted from widely used responsible gaming self-assessment tools. Answer honestly — these responses are for your personal reflection only and are not submitted to ckok. If you answer "yes" to three or more questions, we strongly recommend speaking with a professional counsellor or contacting our support team.

Setting Healthy Limits

Setting clear limits before you start playing is one of the most effective habits a responsible gambler can develop. The following steps outline our recommended approach to managing your ckok activity in a healthy, sustainable way.

• 1
  Decide your entertainment budget in advance

  Before each session, decide on the maximum amount in Bangladeshi Taka (৳) you are comfortable losing — treating it exactly like a cinema ticket or a meal out. Once that amount is gone, your session ends. Never exceed this figure by depositing additional funds.

• 2
  Set a deposit limit on your ckok account

  Use ckok's built-in deposit limit feature to enforce your budget automatically. Set a daily, weekly, or monthly cap that matches your entertainment budget. This removes the temptation to "just add a little more" in the heat of the moment.

• 3
  Set a session time limit

  Long unbroken sessions increase the risk of fatigue-driven decisions. Set a session timer of 1–2 hours maximum. Take a 15-minute break, step away from the screen, and reassess whether you want to continue or call it a day.

• 4
  Never chase losses

  Chasing losses is one of the most common and damaging gambling behaviours. If you have reached your loss limit, stop immediately. Increasing your bets in an attempt to recover losses almost always leads to larger losses. Remind yourself: the money is gone, and that is acceptable — it was your entertainment budget.

• 5
  Review your activity statement regularly

  Request a monthly activity statement from ckok showing your total deposits, withdrawals, and net gaming position. Reviewing real numbers periodically helps you maintain an accurate picture of your actual gambling costs and spot any concerning trends early.

• 6
  Take planned breaks throughout the year

  Even if your gambling remains fully within healthy limits, planned breaks of 1–2 weeks every few months are a good habit. Use ckok's cool-off feature to enforce these breaks automatically and give yourself time to pursue other interests and hobbies.

Self-Exclusion

Self-exclusion is ckok's strongest responsible gaming tool and is available to every registered player at any time, at no cost. When you request self-exclusion, your ckok account is fully suspended for your chosen duration. You will be unable to log in, deposit, place bets, or access any gaming content for the duration of the exclusion.

Self-exclusion periods available at ckok are: 6 months, 1 year, 3 years, or permanent (indefinite). During any self-exclusion period, ckok will also suppress all promotional and marketing communications to your registered email address and phone number. Any remaining balance in your account at the time of self-exclusion will be held securely and can be withdrawn upon request.

Please note that self-exclusion at ckok applies only to ckok.ws. If you are concerned about gambling across multiple platforms, we strongly encourage you to seek support from a professional counselling service that can assist with broader gambling behaviour management.

Re-opening a self-excluded account requires a formal written request, a mandatory minimum cooling-off period, and confirmation that you have completed any recommended support programme. ckok reserves the right to decline account reinstatement where it believes continued gambling would pose a risk to the player's wellbeing.

Underage Player Protection

ckok operates a strict 21+ policy across all gaming and betting products available on ckok.ws. 21+ Registration requires submission of a valid government-issued identity document confirming date of birth, and accounts that cannot be age-verified will be suspended until verification is completed.

If you share a device with younger family members in your household — a common situation in many Bangladeshi homes — we recommend the following steps to prevent minors from accessing your ckok account:

• Always log out of your ckok account when you finish a session, especially on shared devices.
• Never save your login credentials in a browser on a shared device.
• Use a strong, unique password for your ckok account that only you know.
• Consider using parental control software on family devices to block access to online gambling sites.
• Keep your registered mobile number and email address private — these are used for account recovery.

If you believe a minor has accessed your ckok account or has registered their own account using false age information, please contact us immediately at [email protected] with the subject line "Underage Account Report". ckok will investigate all such reports urgently and take appropriate action, including permanent account closure and data deletion where required.

Get Support

You are never alone in dealing with gambling-related concerns. ckok's support team is trained to listen, provide practical guidance, and help you access the right tools — whether that is a simple deposit limit adjustment or a full self-exclusion. We treat every responsible gaming enquiry with complete confidentiality and genuine care.

Beyond ckok's internal support, we encourage any player who feels gambling is becoming a serious problem to seek help from qualified professional counselling services. Talking to a trained counsellor — in person or online — can make a significant positive difference. Many such services are available across Bangladesh in major cities including Dhaka, Chittagong, Sylhet, and Khulna.